FAQs
Ordering & Payments
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What payment methods do you accept?
We currently accept payments via Bank Transfer and major debit/credit cards all through Paystack. All transactions are processed in Nigerian Naira (NGN).
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Can I modify or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders almost immediately. If you need to make a change, please contact us within 1 hour of placing your order.
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Will I receive an order confirmation?
Yes, a confirmation containing your order details and a unique Reference ID will be sent to your registered email or phone number immediately after checkout.
Shipping & Delivery
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How long does delivery take?
Standard delivery within Jos typically takes 1-2 business days. For deliveries outside Jos, please allow 3-5 business days.
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Do you offer international shipping?
Currently, we focus on delivering high-quality service within Nigeria. We hope to expand our reach to international customers soon.
Sizing & Products
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How do I find my correct size?
We provide a detailed Size Guide on every product page. For gym-sets, we generally recommend sizing up if you are between sizes. For lingerie-sets and intimates, please follow the measurement chart closely.
Returns & Exchanges
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What is your return policy?
Due to the hygienic nature of our products—specifically lingerie-sets and intimates—we cannot accept returns or exchanges on these items once the packaging has been opened.